Trax OmniDelete your personal account
1. Sign in to your Trax Omni workspace. 2. Open Account security → Account data deletion. 3. If you own any company workspace, transfer its ownership to a verified active member first. 4. Enter your account email, current password, authenticator code if enabled, and the requested deletion confirmation. 5. Confirm permanent deletion and save the receipt. This action is permanent; export information you are authorized to keep first.
What account deletion removes
The active application database removes your personal account profile, sessions, personal mailbox connection, personal inbox and sent messages, personal tasks and notification devices covered by the account-erasure flow. Platform administrators need reviewed offboarding instead of self-service deletion. Deletion does not automatically close a company or cancel its subscription.
What may remain
Company-owned leads, contacts, notes and voice attachments may remain for the business, with your account references removed as implemented by the erasure process. Business audit history may remain with an anonymized actor. Legal, billing or security records may need to be retained where required. Backups and external provider copies are outside the immediate active-database deletion; any restore must respect prior deletion requests. Contact the company owner for customer records controlled by that company.
Delete Meta-derived data or disconnect access
To stop future Meta access, disconnect the relevant connection in your workspace and revoke Trax Omni permissions in your Meta account’s business-integration settings. Revoking permission alone does not delete previously imported company leads. Ask the workspace owner to remove those records or email us with the company name and the Page or form involved. We will verify authority and coordinate the request with the company where appropriate. Provider copies remain subject to that provider’s deletion process.
Cannot sign in? Contact us
Email info@traxomni.com, with subject “Trax Omni data deletion request”. Include your account email, company/workspace name and whether your request concerns your account or imported customer data. You can also contact info@uitrax.com. Do not include passwords, access tokens, identity documents or authenticator codes in your first message. We will explain the verification and next steps, and provide an acknowledgement or reference for follow-up.
Other connected services
Disconnect Gmail, Outlook, WhatsApp, calendar, meeting or AI integrations and use their own account controls for external copies. CRM account deletion does not automatically delete sent WhatsApp messages, calendar events, provider recordings or billing-provider records.