Trax OmniBuilt for brokers and agencies in Dubai, Abu Dhabi, Riyadh, Jeddah, Lahore and Karachi. Portal leads arrive on their own, agents update a lead by saying one sentence after a viewing, and the owner sees the whole day on WhatsApp at 9 pm.
Spoke to Khalid, budget 2 million dirhams, site visit tomorrow at 5
Forward your Bayut, Property Finder, Dubizzle, Zameen and Graana lead emails to Trax Omni. Each one becomes a lead with the contact, property and budget, assigned fairly to the next agent. Unusual formats wait in a review list, and Trax learns the labels you confirm.
After a call or viewing, an agent says one sentence in Arabic, Urdu or English. Trax finds the lead and updates the budget, stage, next follow-up and note. The agent checks the preview and can undo for 24 hours.
Inquiry, Contacted, Qualified Buyer, Site Visit and Offer and Negotiation, with fields for property type, preferred location, budget, purpose and timeline. Change the stages and fields to match your agency.
Every evening the owner gets a WhatsApp summary of new leads, site visits, deals and overdue follow-ups. Agents see only their own leads, managers see their team.
Create quotes and invoices in AED, SAR, QAR, KWD, BHD, OMR or PKR, with the correct VAT rate, your TRN and an English and Arabic layout. Saudi invoices carry the ZATCA phase-1 QR code.
Agents use the Android app or the mobile website, including voice updates and one-tap call or WhatsApp to a client. Changes made offline sync when the connection is back.
Yes. Forward the lead notification emails from Bayut, Property Finder or Dubizzle to your Trax Omni inbound address, and each inquiry becomes a lead automatically. Zameen and Graana emails work the same way for Pakistan.
Yes. The whole CRM works in Arabic, right to left, and voice updates understand Gulf Arabic such as dates, times and amounts in dirhams or riyals.
Yes. The owner sees all leads, activity and follow-ups, and gets a WhatsApp summary every evening. Agents only see the leads assigned to them.
Trax Omni is onboarding pilot agencies now. Contact us for a demo and a pilot for your team.
Book a short demo or start a pilot for your team.